This Privacy Notice for Allora Cleaning Indianapolis (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

• Visit our website at https://www.alloracleaning.com, or any website of ours that links to this Privacy Notice
• Engage with us in sales, marketing, customer support, or events

Questions or concerns?

Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have any questions, contact us at gilda@alloracleaning.com.

SUMMARY OF KEY POINTS

What personal information do we process?

We process personal information depending on how you interact with us and the Services.

See What information do we collect?

Do we process sensitive personal information?

No.

Do we collect information from third parties?

No.

How do we process your information?

To provide, improve, secure, and support our Services.

See How do we process your information?

When and with whom do we share information?

Only in specific situations (e.g., business partners, service providers).

See When and with whom do we share your personal information?

How do we keep information safe?

We implement safeguards, but no system is 100% secure.

See How do we keep your information safe?

What are your rights?

Depending on your location, you may have rights related to accessing, deleting, or updating your data.

See What are your privacy rights?

How do you exercise your rights?

Contact us at gilda@alloracleaning.com.

TABLE OF CONTENTS

1. What information do we collect?
2. How do we process your information?
3. When and with whom do we share your personal information?
4. Do we use cookies and other tracking technologies?
5. Do we offer artificial intelligence–based products?
6. How long do we keep your information?
7. How do we keep your information safe?
8. Do we collect information from minors?
9. What are your privacy rights?
10. Controls for Do-Not-Track features
11. Do United States residents have specific privacy rights?
12. Do we make updates to this notice?
13. How can you contact us about this notice?
14. How can you review, update, or delete the data we collect from you?

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect information you voluntarily provide.

This may include:

• Names
• Email addresses
• Phone numbers
• Mailing addresses
• Contact preferences
• Billing addresses
• Debit/credit card numbers

We do not collect sensitive personal information.

All personal information must be accurate. Notify us if anything changes.

Information automatically collected

In Short: We collect certain technical data automatically.

This may include:

• IP address
• Browser and device characteristics
• Operating system
• Country and general location
• Device identifiers
• Pages visited and timestamps
• Error logs and diagnostics

We also use cookies and similar technologies.

Google API

Any use of Google API data complies with the Google API Services User Data Policy, including Limited Use requirements.

2. How Do We Process Your Information?

We may process your personal information to:

• Deliver services
• Respond to inquiries
• Send administrative messages
• Process payments or scheduling
• Send marketing communications (with your preferences in mind)
• Deliver targeted advertising
• Comply with legal obligations
• Prevent fraud and maintain security

3. When and With Whom Do We Share Your Personal Information?

We may share personal information in the following situations:

Business transfers

During mergers, acquisitions, financing, or sale of assets.

Google Maps Platform APIs

If used for address or location functionality.

Affiliates

Who must follow this Privacy Notice.

Business partners

For relevant promotions or integrated services.

We do not sell personal information.

4. Do We Use Cookies and Other Tracking Technologies?

Yes. We may use cookies, pixels, and similar tools for:

• Basic functionality
• Security
• Analytics
• Advertising personalization

You may control cookies in your browser settings.

Google Analytics

We may use Google Analytics for metrics and advertising features.

Opt-out tools:

• Google Analytics Opt-Out Browser Add-On
• Google Ads settings
• NAI industry opt-out frameworks

5. Do We Offer Artificial Intelligence–Based Products?

We may offer AI-enabled features (such as automated support tools).

• AI tools may be powered by third-party services (e.g., OpenAI).
• AI inputs and outputs may be processed to operate these tools.
• You must not misuse AI tools or violate providers’ policies.

Opt-out: Email gilda@alloracleaning.com.

6. How Long Do We Keep Your Information?

We keep your information as long as needed for:

• Providing the Services
• Legal obligations
• Fraud prevention

When no longer needed, we delete or anonymize it.

7. How Do We Keep Your Information Safe?

We use organizational and technical safeguards.

However, no online transmission is completely secure.

Use secure networks when interacting with our Services.

8. Do We Collect Information From Minors?

No.

We do not knowingly collect or market data to users under 18 years old.

If we learn we’ve collected such data, we will delete it.

9. What Are Your Privacy Rights?

You may have rights to:

• Access your personal information
• Correct inaccurate data
• Delete your personal information
• Withdraw consent
• Opt out of marketing

To exercise your rights, email gilda@alloracleaning.com.

Marketing opt-out:

• Unsubscribe links in emails
• Reply STOP/UNSUBSCRIBE to SMS
• Contact us directly

10. Controls for Do-Not-Track Features

Most browsers offer DNT settings. Since standards are not yet uniform, we do not currently respond to DNT signals.

11. Do United States Residents Have Specific Privacy Rights?

Residents of certain states may have additional rights, including:

• Access to personal information
• Deletion
• Correction
• Opt-out of targeted advertising

We do not sell data or intentionally share personal information of minors.

How to exercise rights:

Email gilda@alloracleaning.com with “Privacy Request” in the subject line.

12. Do We Make Updates to This Notice?

Yes.

We update this Notice to stay compliant with applicable laws.

The revised version becomes effective immediately when posted.

13. How Can You Contact Us About This Notice?

Allora Cleaning Indianapolis

3901 West 86th Street Suite 360 Indianapolis, IN 46268

Phone: 317-498-1687

Email: gilda@alloracleaning.com

14. How Can You Review, Update, or Delete the Data We Collect From You?

To review, update, or delete your personal information, email:

gilda@alloracleaning.com